Top 20 online businesses with terrible customer service
As mentioned in the January 13 blog post, “Turning brand bashers into brand loyalists in 5 easy steps,” one angry customer can be detrimental to your brand. However; despite the backlash received by poor customer service, some brands never learn. Customer service, customer relations, employee relations, employee morale, the list below shows you how each one of these is equally important to branding.
According to an article written by Judith Aquino with Business Insider, here is a list of the top 20 online businesses with terrible customer service.
20. Bidz.com
19. MarketAmerica.com
18. JomaShop.com
17. DeepDiscount.com
16. HarrietCarter.com
15. BetterWorldBooks.com
14. Lakeside.com
13. JustFlowers.com
12. Alibris.com
11. TechForLess.com
To view the top ten businesses with the worst customer service according to Business Insider, click on this link.
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