Posts Tagged ‘ brand ’

Brand Me 2K11: 5 Steps to help you establish your professional brand

Donald Trump. Martha Stewart. Beyonce. Oprah. The list goes on. People from all walks of life have achieved a considerable amount of success by building their professional brand.

It’s never too early to start building your professional brand. Who am I and what do I do? What impression do I want to leave on people? The answers to these questions are essential to successful branding. People dedicate their lives to building their brand. However; I have put together a quick list of five steps you can take to solidify your own professional brand.

Make a Plan. Building your professional brand is not something you should attempt blindly. You must first know what your brand is all about and what you expect to achieve from your branding efforts. Writing out a plan sets the foundation. It provides a sense of guidance for you as you work to build a name for yourself. In your plan you should layout what you want to do, how you would like to approach those efforts and the desired outcome.

Get Social. If you cannot afford to create a web site or aren’t quite ready to start and maintain a blog, LinkedIn is a great place to start building your professional brand online.

  • LinkedIn: As a professional networking site, LinkedIn lets you network with other professionals in your industry or in related industries. It is a great way to put your resume, portfolio and personality on display. There are tons of branding efforts you can achieve through LinkedIn. Mashable, the top source for news in social and digital media, technology and web culture, published a great article about building your professional brand on LinkedIn.
  • Facebook: With more than 500 million active users, Facebook is a great place to build your brand online. Here are a few tips to keep in mind:

o   Create your own group or fan page: If activities in your personal life don’t really sync up with your professional brand, you might want to consider starting a separate group or fan page. This page could also serve as your own website.

o   Create a base: Once you’ve created a new page, send friend requests to people or other brands with related interests.

o   Keep your status updated frequently: Generating content through your status updates will help you build brand advocates and help you deliver your message to a targeted audience. However; don’t let too much time lapse between status updates. The less engagement or connection you have with your audience, the less connection they feel towards you or your brand.

  • Twitter: Twitter is a great resource for online networking. Like Facebook and LinkedIn, it’s a site that creates the opportunity for you to strategically create an online base and deliver a targeted message. When strengthening your brand through Twitter, here are a few things to keep in mind:

o   Use a strong Twitter handle: Your Twitter handle should tell your followers who you are or what you are all about.

o   Create a background that delivers a message: Be sure to use a background that visually tells who you are and what your professional brand is about.

o   Participate in Twitter chats: Participating in Twitter chats put you in an environment with other professionals. It also creates an opportunity for you to establish yourself as an expert. Or better yet, start a chat of your own! A comprehensive list of chats, their descriptions and times can be found here. For journalists and PR pros, I recommend #Journchat and #PR20chat.

o   Establish Twitter Lists: By establishing lists, you can group your followers into categories and monitor what they are tweeting. You can even go to your followers page and follow some of their lists. When someone adds you to their group, they are essentially saying you are someone they want to monitor. They are interested in what you have to say. The more lists you are included in, the more clout you are perceived to have.

Be sure to include your social media presence on as many documents and electronic forms of communication as possible (resume, business cards, email signatures, Vcards, etc.)

Join professional organizations. Joining professional organization will connect you with other professionals with a similar background. Professional organizations create a great opportunity to network and share your specific area of expertise. Word of mouth and referrals are great ways to generate business. The Public Relations Society of America and the American Marketing Association are great resources. Visit their national website to find your local chapter.

Get it in print. Establish your area of expertise by writing articles in industry publications and professional newsletters and journals. Contact your local newspaper or other local print media outlets and pitch your area of expertise to them.

Look for speaking engagements. Your local high schools and colleges are great places to find speaking opportunities. Teachers are always looking for actual professionals to reinforce what they are teaching to their students and offer real life insight into a particular field. Volunteer groups and mentor programs are also great resources.

Got some experience and ideas you’d like to share? Go for it! How have you established your own professional brand?

Why marketers will love mobile marketing in 2011

I’ve said it. Our industry experts have said it. You’ve probably said it too. Mobile marketing is where it’s at this year.  Big name brands get it, too. Starbucks recently launched their new mobile feature that lets consumers conveniently pay for their lattes from their iPhone or iPod touch.

Marketers should love mobile because consumers love it. We see this in the increase in smartphones and mobile activity like text messaging, and email.  A 2010 Pew Internet Research report found that 40 percent of adults use the Internet, email or instant messaging on a mobile phone. This is up from the 32 percent of Americans who did this in 2009. According to a January 2011 study done by Knotice, a direct digital and email marketing company, 13.36 percent of emails are opened by a mobile operating system or device.

Report says 88 percent of marketers are planning to use mobile marketing in 2011, and 75 percent plan an increase spending on mobile initiatives. What else can we expect from mobile this year? Glad you asked.

Courtesy of Ragan.com, Patrick Kerley, senior digital strategist at Levick Strategic Communications, has put together a list of five trends in mobile media:

  • Return of the mobile web
  • App alternatives
  • Tablets
  • Payments
  • Online/offline blend

So, what are your plans for mobile marketing this year?

Optimization is key for search engine success

You do know Search Engine Optimization (SEO) is essential to generating significant exposure for your press release/news or announcement, right? Okay, just checking.

When it comes to building a strong search engine presence for your company or client’s news, optimization is key. Think of optimization as a ladder. The more optimized your release, the higher it will climb in the search engines.  Some other SEO optimization benefits:

  • Potential to gain more media attention
  • Generate more awareness about your brand or your client’s brand
  • Drive traffic to your site (embed those links!)
  • Position your brand or your client’s brand as subject matter experts

According to PR Web, estimates show that nearly 80 percent of Internet sessions begin with search. Here are some additional facts the site provides:

  • 80 million people get their news online every day
  • 100 million people use search engines every day
  • 64% of journalists use Google or Yahoo! to follow the news

Although 80 million people are not going online to specifically search for your brand, this is still a significant amount of eyes that have the potential to see your news or announcement through the right optimization.

So, how do you optimize? Well, it doesn’t take an SEO rocket scientist. Just remember these tips:

  • Keywords: Make sure you are creating great copy that is keyword rich. What are keywords? Keywords are popular search terms related to a product or service. By including popular searched terms in your copy, you increase the likelihood of your news being picked up by the search engine. Need help finding the keywords that work best for you? Try this free keyword finder tool from Google Adwords.
  • Links: Links, links, links! What better way to drive traffic back to your site than to add or embed the site URL in your copy! Keyword rich links will improve the search engine ranking of your copy.  Tip within a tip: In the first tip about keywords, notice how I embedded the Google AdWords link into “free keyword finder” as oppose to just saying “click here” and embedding the link. Remember to include the http:// when putting a direct link in your copy. Without it, your link won’t click through.
  • Online Press Room: If you don’t already have one, you should. An online press room is great for a number of reasons. It’s a great way to build a media library and house news about your company or your client’s company. It’s also a great way to leverage press release content on your company/client’s company’s site. This ultimately increases web site traffic and creates an additional page for search engines to crawl and index.
  • SEO Tools: There are some great SEO tools online that will help you reach your desired optimization results. Seobook.com has compiled a great list of SEO tools. You can find a link to that list below.

o   Search Engine Optimization Tools

When writing a release, make sure you optimize the first 250 words as well as the headline. You want to give the reader a reason to read. In addition to newsworthy content that is written well, embedding links will keep the reader interested in your release longer.

Got any other tips? Feel free to share them!

Top 20 online businesses with terrible customer service

As mentioned in the January 13 blog post, “Turning brand bashers into brand loyalists in 5 easy steps,” one angry customer can be detrimental to your brand. However; despite the backlash received by poor customer service, some brands never learn.  Customer service, customer relations, employee relations, employee morale, the list below shows you how each one of these is equally important to branding.

According to an article written by Judith Aquino with Business Insider, here is a list of the top 20 online businesses with terrible customer service.

20. Bidz.com
19. MarketAmerica.com
18. JomaShop.com
17. DeepDiscount.com
16. HarrietCarter.com
15. BetterWorldBooks.com
14. Lakeside.com
13. JustFlowers.com
12. Alibris.com
11. TechForLess.com

To view the top ten businesses with the worst customer service according to Business Insider, click on this link.