Staying relevant and successful in the competitive public relations market

With the role of public relations continuing to evolve, it is important for PR professionals to stay on top of their game. We must continue to search for ways to brand ourselves and challenge ourselves to stay relevant and successful.

So, how do we do this? Matthew Royse, author of Knowledge Enthusiast does a great job of answering this question in his recent article on SpinSucks.com. The article is called10 Tips to Become a More Successful PR Pro.”

Here are a few tips he shares with us…

  • Do your homework. A mass pitch never amasses a lot of coverage. Before you pitch a journalist or blogger, know what they cover. Research their past stories and fine tune your pitch to appeal to their audience.
  • Learn something new. Take a training course. Sign up for a conference. Go back to school. Take an online certification like HubSpot’s Inbound Marketing Certification. You may find out you know more than you think.
  • Become a better writer. Practice being a “headline communicator” by learning how to hook your audience with your first five words. Find creative ways to flex your writing muscle. Become a contributing author to an industry publication. Start your own blog or write for your company’s blog.

Want to know the rest? Read the complete article here.

There are also a lot of really good public relations blogs that will keep you connected to what is going on in the industry. I put together a list of great public relations blogs I follow. Check it out!

  • ComPRehension-This is the official blog of the Public Relations Society of America.
  • 360⁰ Digital Influences-This is the official blog of Ogilvy Public Relations.
  • PublicRelationsBlogger-An educational blog about public relations and its role in marketing, social media, advertising and more.
  • Bad Pitch Blog– This blog is a great educational resource for what to do and what not to do in public relations.
  • PR in Your Pajamas-The site is as fun as the title sounds. This site gives practical public relations advice that can be followed by PR pros and non-pros.
  • PR Squared– PR Squared does a great job describing how public relations, social media and marketing can all be used to create a better brand.
  • BrianSolis– Hands down, one of the most recognized names in the industry! Brian’s blog is a great resource for improving PR 2.0 practices and merging social media with business.
  • PR Sarah Evans-One word: #journchat! Twitter fans know exactly what I mean. Sarah’s blog is all about PR and new media. Participating in her weekly Twitter chat #journchat (Monday, 8 p.m. EST) is a must for social media savvy PR and journalism folks.
  • PRCoutureFor the fashion friendly PR folks, this blog is also a must. The blog is also a great resource for jobs in fashion PR.
  • The Flack– This is a great blog for the well-rounded public relations professional. The Flack covers PR in various sectors, including politics, finance and consumer trends.

There you have it. Just a few of my faves! Feel free to add to this list!

Grammar geeks unite! To double space, or not double space, that is the question

Can I be honest with you for a second? I mean blatantly honest? It actually irks me to see double spaces after a period and before the next sentence. There I said it. I mean, when I see two sentences spaced so far apart that I can do back flips in between them, I go through the roof. However, part of my frustration came from the fact that I wasn’t entirely sure of which one was right. One space or two spaces? For the answer, we must look no further than the Associated Press Stylebook. So, what is the correct way?

One space. Writers only need to keep the reader in suspense for only a moment before they move  the next sentence.  Now, I know this might be a lot for some of you to swallow. Just think of all the paper you are saving by not adding that unnecessary space! No? Not convincing to you? Well, I tried.

I’m not the only one who feels passionately about this grammar rule. Check out what Eileen Burmeister, a blogger for MyRagan.com had to say about the one space grammar rule.

To all you two spacers out there don’t be a tease! Don’t make us wait an extra second. In the world of media and journalism, we have a one space minimum. So it looks like you’re going to have to change things up. It’s the rules.

Top 20 online businesses with terrible customer service

As mentioned in the January 13 blog post, “Turning brand bashers into brand loyalists in 5 easy steps,” one angry customer can be detrimental to your brand. However; despite the backlash received by poor customer service, some brands never learn.  Customer service, customer relations, employee relations, employee morale, the list below shows you how each one of these is equally important to branding.

According to an article written by Judith Aquino with Business Insider, here is a list of the top 20 online businesses with terrible customer service.

20. Bidz.com
19. MarketAmerica.com
18. JomaShop.com
17. DeepDiscount.com
16. HarrietCarter.com
15. BetterWorldBooks.com
14. Lakeside.com
13. JustFlowers.com
12. Alibris.com
11. TechForLess.com

To view the top ten businesses with the worst customer service according to Business Insider, click on this link.

What is Quora and is it good for PR?

This weekend, as promised, I tried out Quora. For those of you who are unfamiliar with this site, Quora is a one stop resource for a collection of questions and answers created, edited, and organized by everyone who uses it. Think LinkedIn’s Answers section.

My initial thought on Quora (what does that mean anyway?) is that it has great potential, but it still a bit confusing. The topics are a bit limited. However; as the site becomes more popular, I am sure they will expand their list. I do like how the site lets you engage with others and not have to filter through status update posts or friend request. However; if another user likes your answers, they do have the option to follow you.

Here are a few reasons why this site is great from a public relations standpoint:

  • Free

o   Need I say more?

  • Opportunity to make you (or your client/company) a subject matter expert.

o   Through Quora one can ask and be asked, by building up a strong enough presence and contributing thought provoking, detailed and accurate answers, you could definitely turn this site into another resource to position you/your company into a subject matter expert.

  • Voting feature gives you/your client the seal of approval

o   End-users can validate your responses by either voting yes or no, depending on how well they believe you answered the question.

  • Social media site integration

o   Quora lets you integrate your other social media profiles into the one you create on this site. This creates another opportunity to maximize your exposure. It has also borrowed elements from Twitter and notes how many follows, followers and mentions you receive.

Although Quora has its benefits, I’m still not completely sold. It’s still somewhat difficult for me to man over throughout the site. More difficult than say a Yahoo! Answers or LinkedIn Answers, as mentioned earlier. Created approximately six months ago, the site is still in its early stages. So, the jury is still out if you ask me.

What are your thoughts?